COUTACT US
If you have any questions or ideas, please feel free to contact us
Our address
501, No. 53, Chenguang Road, Ailian Community, Longcheng Street, Longgang District, Shenzhen, Guangdong Province, China
wudi01234567@gmail.com
Contact number
+86 18928331272
Quick questions and quick answers
How to download and use the APP for the Bluetooth version of the pill box
Please refer to the following video for operation:
How long does it usually take to receive it?
The goods will be shipped within 48 hours after receiving your order. The logistics information can be checked in your order email. Under normal circumstances, it can be received within 6-8 working days. If there are special circumstances, please contact customer service.
Can I return the product if I am not satisfied?
Yes, we support returns and refunds within 30 days. If you are not satisfied with our products, you can contact customer service to apply for a refund or return. However, the prerequisite is that it does not affect the secondary sales of the product. For specific details, please refer to the refund policy.Return & Refund Policy
Are there other fees?
The payment amount when you place an order means that all fees have been paid and you only need to wait for delivery.
How long does it last? What if it runs out of power?
Our products are generally divided into two categories: those that support data cable charging and those that come with built-in batteries. Products that support data cable charging will come with a data cable for charging; products that come with built-in batteries will be installed for you in advance, so you don’t need to buy them separately. They can normally be used for 3 to 6 months. These batteries vary in model depending on the product category, but they are all common models on the market. If you are not sure what type of battery it is, please contact our customer service. Thank you~
Do you support exchange?
Yes, we support exchanges, but there is a time limit, normally 30 days. If you need to exchange the product, please contact our customer service